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Shipping & Delivery Policy

Last updated 2026-09-19· Questions: support@siru.world

Sīrū provides 100% digital eSIM data plans. There are no physical shipments, paper vouchers, or shipping fees. Learn how your eSIM is delivered instantly worldwide.

01 · Instant digital delivery

All Sīrū products are delivered electronically. Immediately upon completed payment, your unique eSIM QR code, direct installation link, and manual activation credentials (SM-DP+ Address & Activation Code) are generated and sent to your email address. Your eSIM is also displayed on your order confirmation screen for immediate activation.

02 · Shipping fees

Free (€0.00) worldwide. Because every order is delivered electronically over the internet, there are zero shipping fees, packaging costs, handling surcharges, or import duties anywhere in the world.

03 · Delivery timeframe

Delivery is instant (typically within 10 to 60 seconds). During carrier network synchronization, delivery will never take longer than 5 minutes.

04 · What you receive

  • eSIM QR code for instant scanning with your phone camera
  • Manual activation code (SM-DP+ server address and activation code)
  • Step-by-step setup and activation instructions for Apple iOS and Android
  • Receipt and order reference with direct access to My eSIMs

05 · Non-delivery and support

If your confirmation email does not arrive within 5 minutes, check your spam or promotions folder. You can view and retrieve your active eSIM anytime by visiting My eSIMs or contacting our 24/7 team at support@siru.world or on WhatsApp at +971 56 700 8201.

Last updated 2026-09-19Spot something? Email us