Shipping & Delivery Policy

All Sīrū products are delivered electronically. Immediately upon completed payment, your unique eSIM QR code, direct installation link, and manual activation credentials (SM-DP+ Address & Activation Code) are generated and sent to your email address. Your eSIM is also displayed on your order confirmation screen for immediate activation.

Free (€0.00) worldwide. Because every order is delivered electronically over the internet, there are zero shipping fees, packaging costs, handling surcharges, or import duties anywhere in the world.

Delivery is instant (typically within 10 to 60 seconds). During carrier network synchronization, delivery will never take longer than 5 minutes.

• eSIM QR code for instant scanning with your phone camera
• Manual activation code (SM-DP+ server address and activation code)
• Step-by-step setup and activation instructions for Apple iOS and Android
• Receipt and order reference with direct access to My eSIMs

If your confirmation email does not arrive within 5 minutes, check your spam or promotions folder. You can view and retrieve your active eSIM anytime by visiting My eSIMs or contacting our 24/7 team at support@siru.world or on WhatsApp at +971 56 700 8201.